Customer Service Rep / Virtual Assistant / Researcher

I have more than 5 years experience in the field of Customer Service/Call Center and I have excellent communication in English both verbal and written. I am also knowledgeable with MS Office and other desktop applications. I previously worked as Executive Secretary to the General Manager in an African company in Jebel Ali Free Zone, Dubai UAE. My responsibilities include office administration, file management, lead generation, email marketing, research and sales coordination.